Frequently Asked Questions

All prints ship from New Zealand

Returns and exchanges accepted
Exceptions may apply.

Returns & exchanges
I gladly accept returns, exchanges, and cancellations within the following time frames.
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders
  • Digital downloads

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?
Please contact me if you have any problems with your order.

Framing and Print Sizes:
All prints are sold unframed. They are printed to standard sizes so you should have no difficulty sourcing frames to fit. The actual paper size is a little bigger as each print comes with a small, white additional border. This makes framing with a matte ideal as the border sits behind the matte. 
If you have purchased, or plan to use unmated frames, I can trim your print to exact image size for you. Just leave a message at checkout when purchasing.

Customising:
Most prints can be made in custom colours, check the listing for details or message me in advance if you are not sure.

 

Little Grippers Store
44 Awaruku Road
Torbay 0630
Auckland
New Zealand

PH: +64 21586 685